Our ground-breaking All MADE IN ITALY brand elevates luxury to the next level by offering a lifetime warranty on its handbags.
CARRY THE PAST, BUILD THE FUTURE
A LIFETIME WARRANTY
Handcrafted by leather artisans in Milan, Italy, our bags and accessories are skillfully built to last a lifetime. Our thoughtful production is rooted in historic techniques and craftsmanship inspired by the region.
CARRY THE PAST, BUILD THE FUTURE
Our ground - breaking All MADE IN ITALY brand elevates luxury to the next level by offering a lifetime warranty on its handbags.
Exquisite design and excellent craftsmanship mark every PORSCIA YEGANEH® creation. Our one-of-a-kind Roman Colosseum collection is brought to life through the exceptional care of a small, dedicated team that understands the importance of storied Italian technique and sustainably-sourced local leather. Forever Luxury is a class of distinction for timeless, niche handbags architected in premium leather and accented with one-of-a kind 3-D hardware. PORSCIA YEGANEH® accessories stand above other top-of-the-line designs in all categories, including originality, quality and beauty.
Our styles are trend-resistant, made from materials build to last, including full-grained leather, and detailed with 3-D logo hardware that’s unsurpassed in style, and shine.
We believe a bag of such timelessness should have a warranty to stand behind. By now offering a priceless Forever Warranty, we prove our confidence in the quality and utility in our products.
Although we strive for perfection in all creations, perfection is unattainable and defects in materials or craftsmanship happen. Our warranty allows you to get your prized piece repaired regardless of the bag’s age.
OUR #FOREVERWARRANTY DETAILS
We are proud to offer this special gift as a testament to our faith in the handbags we produce for our outstanding clientele. And we are proud to be one of the first and only luxury brand to create a full line of products eligible for a lifetime warranty
Coverage lasts for the lifetime of the original owner. The warranty is non-transferable and will not be honored after the style is gifted, sold, passed down, etc. The customer’s information must match the information on the account when the bag is purchased — each handbag is made with a unique code that aligns with bag’s product details and customer’s brand purchase history.
If a product fails due to a manufacturing defect, we will repair the product free of charge, including free return shipping with a prepaid label and free shipment of the repaired or replaced product. While our first step will always be to try to fix your item, we will replace the piece, if necessary. If the exact style is not available for replacement, a style of equal value and like design will be offered.
The warranty does not cover damage caused from accidents, improper care, negligence, stains or standard wear and tear.
Our styles are all uniquely handcrafted with love, care and skill. We ask that you contact us directly if you need a manufacturing repair for the zipper, clasp, top stitching, etc.
TO CLAIM OUR WARRANTY
- Contact our customer service team at Warranty@porscia.com and let us know about the product defect.
- If your item is authorised under the warranty and approved by Customer Service, we will ask you to send it to our Head Office for repair. Please include a note with your full name, address, phone number and explanation of the design fault.
- After your product is received, our Customer Service team will provide an update on the repair status.
- The repaired leather good will be sent back to you with next - day delivery. If a repair was not possible, our Customer Service team will get in touch with replacement options.